It doesn’t matter how you name it -Human Resource Development, Human Capital Development, Learning and Development or Training and Development- Jason Hanold knows that having a Human Resources Department (HRD) which focuses on both training employees for their current jobs and developing skills for their future roles and responsibilities, helps your company grow and achieve a higher level of efficiency within corporate functions.
When your company invests in an HRD where training and development programs for managers, supervisors, and teams take place, your employee’s’ performance should considerably improve thanks to the educational process which includes the perfecting of skills, key concepts, changing of attitude and gaining more knowledge about the company’s culture and dynamics.
In order to keep a competitive edge in the marketplace, your company must provide employees with the necessary tools for their success which, sometimes, includes giving new employees orientation training to help them incorporate into a new organizational culture. In other cases, the HRD provides leadership training and professional development to newly promoted supervisors and managers on subjects related to performance management or how to handle relationships within the company’s team members.
There are many times when employees want to achieve higher goals and personal development. The HRD should ensure that those employees have the best conditions to reach their goals inside and outside the organization, ensuring the company is willing to offer flexible options like coaching, mentoring and job rotation experiences.
The HRD Training and Development activities include three main areas to improve its employees’ conditions and knowledge within the corporate world:
Training: This area includes the improvement of the employee’s performance related to the job that it currently holds. Training activities focus on evaluating a person’s performance in the company and help it creating the conditions to do better at its current tasks.
Education: This area focuses on the preparation of employees for the job they may hold in the future. It intends to prepare every team member for what may happen if the company grows or if they grow inside their team.
Development: Activities related to this area focus on the growth of employees as human beings. If a person within the organization becomes a better version of itself, it is more likely to become better at its assigned tasks.
This process of changing an organization starting from its employees to its stakeholders with planned and unplanned learning programs is most likely to help organizations achieve and maintain a competitive advantage. Career development programs have become necessary in order to keep employees happy and committed to the organization, no matter what their level is in the company.
In order to provide 21st-century training and development opportunities focused on what your employees really want and need, there are some tips you can take into account:
Support Your Associates
Your employees are your company’s most precious asset, this is why you should structure your HR training and development department to support them. If someone fails its performance evaluation, your company should offer training opportunities to encourage your employees to develop the necessary professional skills to do better at their job.
Creating awareness sessions focused on critical issues can help your associates understand the importance of their roles inside the company, accept their responsibilities and execute them in a superior way.
Your company’s HRD should do some research and identify the most critical issues where change is needed in order to improve your company’s performance. After identifying where change is needed, your company should start working with each employee, investing in its personal and professional development. There are some organizations like the American Society for Training and Development which provide resources for developing and delivering training to global audiences.
Focus On Specific Topics
Not every employee needs the same training in order to develop its abilities and skills. Your company should develop customized training courses for each employee based on its needs. Covering specific details about your business with programs in communication, diversity, ethics, quality, customer service and safety typically allow people to function more effectively on the job.
There are many ways in which your company can support employees work in a consistent manner. Giving lectures on topics such as cultural intelligence, scheduling activities to promote awareness, developing job aids, demonstrations, among other activities, helps your company build a better image within its associates and customers.
Meet Real Needs
You want to make sure your company is actually meeting its associates’ needs. For this, it is important for your HRD to give training and development program opportunities that can lead to increase job satisfaction and motivation. When employees are happy they become more efficient, as a result, your company can also increase its efficiency, save some money in operation costs. Teaching your employees about new technologies and techniques for getting work done can also improve operational metrics within your company.
If you want to read more about Training and Development in organizations, you can click here.